Business Administrator

Level Developments are currently seeking an enthusiastic and motivated Business Administrator to join their highly successful and growing team based in Croydon, Greater London.

This is a diversified role where you will be given the opportunity to rotate and learn several areas of business administration to support; Customer Service, Procurement, Finance, and Stores. Responsibilities of the role include (but are not limited to):

Customer Services and Sales

• Prepare and send quotations for standard products or as requested by the Sales team
• Provide order progress updates, delivery, and tracking information
• Support customers with payment information and resolve payment issues
• Connecting customers to other relevant department personnel
• Sales Order Processing

Stores

• Pick, pack and arrange despatch of all internally made parts for subcontract finishing
• Picking and kitting of production kits ready for assembly by relevant departments
• Unpack goods received from suppliers and sub-contractors
• Put away products/parts in the correct stores location as defined by the stock management system; update locations and re-label trays as required to maintain stock management system accuracy
• Assist with deliveries from the roadside where required, ensuring safe working practices are adhered to

Purchasing

• Create purchase orders for sub-contract finishers
• Chase all outstanding purchase orders to ensure on time delivery
• Ensure supplier acknowledgements are correct and in-line with purchase orders raised
• Report delays and supplier problems to the relevant department Supervisors and Managers
• Liaise with suppliers to arrange collection and delivery of subcontract parts where required to ensure delays do not occur

Finance

• Data entry; supplier invoices, supplier payments, customer receipts, credit card & petty cash
• Reconciliation of bank & credit card accounts
• Credit control & customer account status monitoring

Other

• E-mails, create and respond in all areas of Administration
• Covering holiday periods and other team members’ absence
• Ensure all procedures are followed in accordance with the ISO9001 quality management system
• Answer the phone in a professional and polite manner and if necessary forward calls accordingly
• Prompt filing of all paperwork to ensure clean and tidy workspace
• Ad-hoc tasks as required

Essential Attributes

(e = essential, d = desirable)

• Business A Level/Level 3 BTEC/Degree qualification or at least 2 years business administration experience (e)
• Minimum 5 GCSE’s (including English and mathematics) or equivalent (e)
• To have an excellent level of written and spoken English (e)
• Competent computer skills using Microsoft Office programs (e)
• Experience of Sage Line 50/other automated accounts experience advantageous (d)
• Excellent customer service skills (d)

 Personal Attributes

• Discreet, able to retain confidential information (e)
• Excellent verbal and written communication skills (e)
• Highly organised and motivated; work to a high output level (e)
• Customer focussed (e)
• Ability to prioritise competing workloads (e)
• Able to demonstrate concentration, accuracy, and attention to detail (e)
• Good numerical & logic skill (e)
• Good analytical and decision- making skills (e)
• Willing to acquire new skills and challenge yourself (e)
• Have the ability to work independently and in a team (e)

 Compensation & Benefits

• Permanent full-time role, 39 hours per week, Monday to Friday
• Competitive salary (Based on experience)
• Company pension scheme
• Performance bonus
• 32 days holiday incl. bank & public holidays

If you think you have the applicable experience, and are looking for a challenge, this is a superb opportunity to continue to develop your career, we are very keen to hear from you. Please contact us [email protected] if you would like a copy of the full job description.